1. About Studio Twenty Three

www.meetstudiotwentythree.com (the “Website”) is operated by Studio Twenty Three PLLC, a professional limited liability company registered in Illinois under registration number 248.008263, with a registered business address at:

680 North Lake Shore Drive, Suite 110-1449

Chicago, IL 60611

Studio Twenty Three is a psychotherapy practice providing professional mental health counseling services.

Questions about these Terms of Use or the Website may be directed to privacy@meetstudiotwentythree.com.

2. Acceptance of These Terms

These Terms of Use (“Terms”) govern your access to and use of the Website.

By accessing or using the Website, you agree to these Terms. If you do not agree to these Terms, please do not use the Website.

We may update these Terms from time to time to reflect changes to the Website, our practices, or applicable requirements. The “Last updated” date above indicates when these Terms were most recently revised. Your continued use of the Website after revised Terms are posted constitutes your acceptance of the revised Terms.

3. Use of the Website

You may use the Website for lawful, personal, and informational purposes. You may also print or download reasonable portions of the Website for your own personal, noncommercial reference and share links to publicly available pages of the Website.

You agree not to:

Use the Website for any unlawful, fraudulent, harmful, or unauthorized purpose;

Interfere with, damage, disrupt, or compromise the operation or security of the Website;

Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to it;

Introduce viruses, malicious code, or other harmful technology;

Scrape, systematically extract, collect, reproduce, or compile Website content for unauthorized purposes or to create a database;

Use Website content to train, develop, or improve an artificial intelligence or machine-learning model without prior written permission from Studio Twenty Three;

Frame, mirror, reproduce, or present the Website or its content in a way that suggests it belongs to or is associated with another person or organization; or

Use the Website in a manner that infringes the rights of Studio Twenty Three or any third party.

Studio Twenty Three may restrict or suspend access to the Website when reasonably necessary to protect the Website, its users, or the practice.

4. Website Information Is Not Psychotherapy or Professional Advice

The information provided through this Website is intended for general informational and educational purposes only.

Website content does not constitute psychotherapy, counseling, mental health treatment, diagnosis, medical advice, or other individualized professional advice. Information provided on the Website should not be used as a substitute for care or advice from a qualified healthcare or mental health professional who is familiar with your individual circumstances.

Accessing, browsing, or using the Website does not establish a therapist-client relationship or other professional relationship between you and Studio Twenty Three or any clinician affiliated with the practice.

5. Inquiries and the Therapist-Client Relationship

The Website may allow you to submit an inquiry regarding psychotherapy services

Submitting an inquiry is an initial request for information about potential services. It is not a clinical assessment, formal registration for services, or guarantee that services will be available or offered, and submitting an inquiry does not establish a therapist-client relationship.

Studio Twenty Three may review the information you provide and contact you regarding your inquiry, availability, scheduling, or potential next steps. Submission of an inquiry does not obligate you to begin services and does not obligate Studio Twenty Three to accept you as a client or provide services.

A therapist-client relationship is established only after Studio Twenty Three has agreed to provide psychotherapy services and the applicable intake, informed-consent, and practice documentation required to begin services has been completed.

If a therapist-client relationship is established, psychotherapy services are governed by the applicable informed consent, practice policies, privacy notices, and other clinical documentation provided to you. Those documents are separate from these Website Terms.

Information submitted through the Website is handled as described in our Privacy Policy.

6. Emergencies and Urgent Mental Health Needs

The Website, inquiry form, and general practice email are not emergency or crisis services and should not be used for urgent or emergency mental health needs. Communications submitted through these channels may not be reviewed immediately.

If you are experiencing a medical or mental health emergency, are in immediate danger, or believe you may harm yourself or someone else, call 911 or go to the nearest emergency department.

For crisis support in the United States, you may also call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Studio Twenty Three does not provide emergency response services through this Website.

7. Availability and Eligibility for Psychotherapy Services

Information on the Website regarding psychotherapy services is provided for general informational purposes and does not guarantee that services are currently available or appropriate for a particular individual.

Psychotherapy services are subject to clinician availability, clinical appropriateness, applicable licensing requirements, and other practice considerations.

Studio Twenty Three currently provides virtual psychotherapy services to eligible clients located in Illinois and Wisconsin. A visitor's ability to access this Website from another location does not mean that Studio Twenty Three is authorized or available to provide psychotherapy services in that location.

8. Accuracy and Availability of Website Content

Studio Twenty Three makes reasonable efforts to provide useful and current information. However, we do not guarantee that all Website content will always be accurate, complete, current, or free from errors.

Information regarding services, availability, fees, insurance participation, policies, or other practice details may change. Contacting Studio Twenty Three directly is the best way to confirm information relevant to potential services.

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free. We may modify, suspend, restrict, or discontinue any part of the Website when reasonably necessary, including for maintenance, security, or operational reasons.

9. Intellectual Property

Unless otherwise indicated, the Website and its content—including text, graphics, photographs, images, illustrations, design elements, logos, branding, layout, and other materials—are owned by or licensed to Studio Twenty Three and are protected by applicable intellectual property laws.

You may access and use Website content for personal, noncommercial purposes. Except as permitted by law or with prior written permission from Studio Twenty Three, you may not reproduce, modify, distribute, republish, sell, commercially exploit, or create derivative works from Website content.

The Studio Twenty Three name, branding, and logos may not be used in a way that suggests affiliation with, sponsorship by, or endorsement from Studio Twenty Three without prior written permission.

If you believe material appearing on the Website infringes your intellectual property rights, please contact privacy@meetstudiotwentythree.com.

10. Information and Materials You Submit

When you submit information or materials through the Website or contact Studio Twenty Three electronically, you represent that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.

Please provide only information reasonably necessary for the purpose of your communication.

Information submitted through the Website is handled in accordance with our Privacy Policy. Electronic communications and Website submissions may involve privacy and security limitations inherent in electronic communication. Please do not use the Website, inquiry form, or general practice email for emergency or time-sensitive communications.

11. Third-Party Websites and Services

The Website may contain links to or integrate with websites, platforms, portals, or services operated by third parties.

These links and services may be provided for convenience or to facilitate access to relevant resources. Studio Twenty Three does not control third-party websites or services and is not responsible for their availability, content, security, privacy practices, or terms.

Your use of a third-party website or service is subject to that third party's applicable terms, policies, and privacy practices.

The inclusion of a third-party link does not necessarily constitute an endorsement of all content, products, services, or views provided by that third party.

12. Linking to This Website

You may link to publicly available pages of the Website in a lawful and fair manner, provided the link does not falsely suggest an affiliation, partnership, sponsorship, or endorsement by Studio Twenty Three.

You may not frame or otherwise display the Website within another website in a manner that misrepresents the source or ownership of its content.

Studio Twenty Three reserves the right to request removal of a link that is misleading, unlawful, harmful, or otherwise inconsistent with these Terms.

13. Disclaimer and Limitation of Liability

The Website and its content are provided on an “as is” and “as available” basis for general informational purposes.

To the fullest extent permitted by applicable law, Studio Twenty Three disclaims warranties regarding the Website, including warranties concerning its availability, accuracy, completeness, reliability, security, or suitability for a particular purpose.

To the fullest extent permitted by applicable law, Studio Twenty Three and its owners, clinicians, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your access to, use of, or inability to use the Website or reliance on general information contained on the Website.

Studio Twenty Three is not responsible for damage caused by viruses, malicious code, unauthorized third-party activity, interruptions, or other harmful material or events beyond its reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

This section applies to use of the Website. It does not replace, alter, or govern the terms applicable to psychotherapy services provided through an established therapist-client relationship.

14. Privacy and Cookies

Your privacy is important to Studio Twenty Three.

Our Privacy Policy explains how personal information collected through or in connection with the Website is handled.

Our Cookie Policy explains how cookies and similar technologies may be used on the Website and the choices available to you.

These policies should be read together with these Terms.

15. Changes to or Discontinuation of the Website

Studio Twenty Three may update, modify, remove, suspend, or discontinue Website content or functionality at any time.

We may also update information about our services, policies, availability, clinicians, or other practice details as circumstances change.

16. General Terms

Severability. If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

No Waiver. If Studio Twenty Three does not immediately enforce a provision of these Terms, that does not waive the right to enforce it later.

Assignment. Studio Twenty Three may assign or transfer its rights and obligations under these Terms as permitted by applicable law. You may not assign your rights or obligations under these Terms without prior written consent from Studio Twenty Three.

Entire Agreement Regarding Website Use. These Terms, together with any policies expressly incorporated into them, constitute the agreement between you and Studio Twenty Three concerning your use of the Website. They do not replace or modify agreements or clinical documentation governing psychotherapy services.

17. Governing Law and Jurisdiction

These Terms and your use of the Website are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles, except to the extent otherwise required by applicable law.

To the extent permitted by applicable law, disputes arising solely from the use of this Website or these Terms will be subject to the jurisdiction of the state and federal courts located in Cook County, Illinois.

Nothing in this section is intended to alter any rights, obligations, procedures, or remedies that may apply separately to professional psychotherapy services.

If you have a concern regarding the Website or these Terms, we encourage you to contact Studio Twenty Three at privacy@meetstudiotwentythree.com.

18. Contact Us

Questions about these Terms or the Website may be directed to:

Studio Twenty Three PLLC

680 North Lake Shore Drive, Suite 110-1449

Chicago, IL 60611

privacy@meetstudiotwentythree.com